Make a referral
Let’s understand what support is needed.
For social workers, care managers, commissioners, placement teams and other professionals. Families and individuals are welcome to use the form too, or contact us directly.
No guarantee, always honest
We consider each referral individually and explain clearly what we can and cannot provide.
The essentials
Your details and role, the person’s age and area, the service being considered, a summary of needs, known risks, funding if known, and timescales.
No detailed records yet
Please don’t upload medical records or sensitive documents. We will tell you how to share more information securely.
Referral form
Five short steps.
Share what you can. You can go back to any step before you send, and we will ask for fuller information securely later.
- 01The personName or initials, date of birth and main support needs
- 02YouYour role, organisation and how to reach you
- 03The referralService, area, timescales, reason and known risks
- 04PreferencesOptional accommodation and staffing preferences
- 05ConsentConfirm consent and sign
Someone at risk? If a person is in immediate danger, call 999. For safeguarding concerns, contact the local authority safeguarding team.
What happens next
After you send a referral.
We receive your referral
We aim to reply within one working day to confirm we have it.
First conversation
We talk with you about the person, their needs and the support being sought.
Assessment
We meet the person and gather the information we need, with their consent.
Our decision
We tell you honestly whether we can meet their needs, and explain why.
Planning and starting
We agree the support plan, staffing and a start date, and introduce the team.
Timescales depend on the person’s needs, the service and staffing. We will keep you updated at each stage.