Children and young people
Stability, confidence and space to grow.
Our support for children and young people is delivered through community outreach. We take them out into their local community to try new things, build skills and grow in confidence, working closely with families, schools and other professionals.
Individual support
Shaped around the child.
Calm, consistent help built around each child’s strengths, needs and way of communicating. We take time to learn what helps them feel safe and settled.
- Clear, predictable routines
- Communication in the child’s preferred format
- Time to process information and respond
- Preparing for changes together
Family partnership
Working alongside parents and carers.
Families know their children best. Clear communication and respectful involvement help create continuity between home and support.
We agree how and when we keep families updated, and make sure they know who to contact.
- Agreeing goals with parents and carers
- Updates after each session
- Sharing what works at home and in the community
- Respecting family routines and values
Positive experiences
Confidence through everyday life.
Community activities, friendships and life skills build confidence over time. We help children try new things at a pace that works for them.
- Trips and activities in the community
- Hobbies and interests
- Friendships and social skills
- Age-appropriate independence skills
Working together
Joined up with the people around the child.
We work alongside parents, carers, schools, social workers and health professionals, so support is consistent across home, education and the community.
Where behaviour indicates distress, we work to understand what the child is communicating. Positive Behaviour Support may form part of an agreed plan.
- Attending reviews and planning meetings
- Following agreed plans and professional guidance
- Sharing progress and concerns promptly
- One consistent approach across settings
Getting started
How support begins.
A first conversation
With the family and any professionals involved.
Getting to know the child
Their routines, interests, communication and needs.
A practical plan
Agreed outcomes, staffing and routines.
Regular review
Support adapts as the child grows.
Community outreach
What sessions can include.
Sessions are planned with families and professionals around each child’s interests and goals.
- Trips to parks, leisure centres and libraries
- Trying new hobbies, sports and clubs
- Practising road safety, shopping and using money
- Using public transport with support
- Spending time with peers in a safe, supervised way
- Building confidence in busy or unfamiliar places
What families say
Confidence, one outing at a time.
Feeling more confident going out to new places. Feeling safe.
He looks forward to his activities and spending time with his support workers so much so he hugs them on sight. He has blossomed even more since he began using this service.
It appears he is happy and he looks forward to going out with the carers. So far, happy with the support.
I’m happy that my son is taken to the activities he loves doing, like going on drives, walks in the park, country parks, Rushden Lakes and McDonald’s. He appears to be happy, and I’m happy with the support he is receiving.
I’m happy with the support so far. The carers take my daughter out, and sometimes they go on the bus together. At home, they sometimes bake. She knows the carers by name and appears to be happy with them.
She looks forward to the carers coming. She goes out with them and even plays bowling, and they go to the shops, where she is happy to carry the shopping basket.
What this means for you
Support that works for the whole family.
Doing things you enjoy
Trying new activities, seeing friends and getting more confident when you are out and about.
A team you can trust
Consistent staff who get to know your child, clear plans for every outing and updates after each session.
Joined-up working
We work to agreed plans with social care, education and health, and share progress at reviews.
Questions
Questions from parents and carers
Answers to the questions we are asked most often.
What ages do you support?
Our community outreach service supports children and young people. Contact us to discuss your child’s age and needs.
Can my child try a short session first?
Introductions are arranged so your child can meet staff before sessions begin, at a pace that suits them.
What if my child becomes upset while out?
Staff follow your child’s plan, including what helps them feel calm. We will contact you if anything significant happens.
Next steps
Talk to us about support
Call us on 0333 301 0025 or send us a message. Our team will talk you through the next steps.