Accessibility statement

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. These guidelines explain how to make websites easier to use for people with disabilities.

We believe the website largely meets this standard. We test with keyboard navigation, screen readers and zoom, and we fix issues as we find them.

What we have done

• Clear, readable text with strong colour contrast
• Light and dark mode, using your device setting by default
• Large buttons and links, at least 44 pixels high, that are easy to tap
• Keyboard navigation with a visible focus outline and a skip to main content link
• Descriptive alternative text for images
• Headings and landmarks that help screen reader users navigate
• Labelled form fields with clear error messages
• Reduced movement for people who turn on reduce motion
• Pages that resize and reflow on any screen, up to 400% zoom

Known limitations

Some third-party content, such as embedded forms, may not fully meet the standard. If you have difficulty with a form, please call or email us instead and we will take your details.

Help accessing information

If you need information in another format, such as large print, easy read, audio or a different language, contact us. Tell us which information you need, the difficulty you are having and how you would like to receive it.

Enlarge text and pages

On Windows

• Press Ctrl and + to zoom in
• Press Ctrl and minus to zoom out
• Press Ctrl and 0 to reset

On a Mac

• Press Command and + to zoom in
• Press Command and minus to zoom out
• Press Command and 0 to reset

On most phones and tablets, spread two fingers apart on the screen to enlarge the page.

Change text and appearance

Use the light and dark mode switch at the top of every page. Your browser or device may also let you change text size, fonts, colours and contrast in its accessibility or appearance settings.

Find information on a page

Press Ctrl and F on Windows, or Command and F on a Mac, then type a word or phrase. On a phone or tablet, look for Find in page in the browser menu.

Using a keyboard

• Tab moves forwards through links, buttons and form fields
• Shift and Tab moves backwards
• Enter follows a link or activates a control
• Space activates a button or scrolls the page
• Arrow keys move between tabs on our service pages
• Escape closes the menu on smaller screens

Tools on your device

Magnification

Look for Magnifier or Zoom in your device’s accessibility settings.

Screen readers

Narrator on Windows, VoiceOver on Apple devices and TalkBack on Android read text aloud and describe links, buttons and form fields.

Voice control

Some devices let you navigate and type using your voice. Look for Voice Control or Voice Access in your settings.

Reporting a problem

If something on this website is hard to use, please tell us. It helps to include:

• The page you were using
• What you were trying to do
• A brief description of the difficulty
• Your device, browser or assistive technology, if you know it
• How you would like us to contact you

You do not need to give technical details to ask for help. We aim to respond within 5 working days.

Contact us

Telephone: 0333 301 0025
On-call: 07379 542527
Email: info@involvementsupport.co.uk

Post: 71-75 Shelton Street, Covent Gardens, London, United Kingdom, WC2H 9JQ

Updates to this statement

We review this statement regularly as the website develops.